Privacy policy

Privacy Policy for Artsy Silver

Last Updated: 16-02-2026

Artsy Silver ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from artsysilver.co (the "Site") and when you interact with us via messaging channels like WhatsApp.


1. Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

Order Information:
Name, billing address, shipping address, payment information, email address, and phone number.

Communication Data:
If you choose to communicate with us via WhatsApp, we collect your phone number and the content of your messages.


2. How We Use Your Personal Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you

  • Screen our orders for potential risk or fraud

  • Provide you with information or advertising relating to our products or services (e.g., Abandoned Cart Recovery), in line with your preferences


3. Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.

Shopify:
We use Shopify to power our online store.

Meta (WhatsApp):
We use WhatsApp Business API (provided by Meta Platforms, Inc.) to send order confirmations, shipping updates, and cart recovery notifications. By using our services, you acknowledge that your phone number and message content will be processed by Meta in accordance with their privacy policy.

Automation Tools:
We use third-party automation tools to facilitate message delivery.


4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


5. Your Rights (GDPR / CCPA)

If you are a resident of certain territories, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.


6. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.


7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

Email: support@artsysilver.co
WhatsApp: +20 110 500 7313


By using our Site, you agree to the terms of this Privacy Policy.